Create a Culture Where your People Thrive

Watch our hospitality video to understand how to create a great employee experience to deliver a great customer experience

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Download the report

Hospitality Culture Report

Explore the culture trends, challenges, and people insights shaping hospitality today

Download here

Watch the webinar on demand

Hospitality Beyond Service: Building a Thriving Hospitality Workforce in 2026

Discover the key themes from the latest Hospitality Culture Index Report, uncovering what truly shapes great people's experiences across the industry - Insights from Nicola Marshall, Welcome Break, Craig Wells, Purple Story, Jordan Saxby, The PxHub

Watch on demand

Case Study

Turning Employee Feedback into Action Across a Growing Workforce | Loungers

Read the case study here

Read our blog

The Secrets of High-Performing General Managers

In the fast-paced, high-pressure world of hospitality, the GM role is make-or-break - for the team, the business, and the customer experience. But what actually separates the good from the great?

Read it here

Podcast Episode: The Secrets of High‑Performing Pub GMs

Rob and Jordan uncover what sets top pub and hospitality GMs apart. Learn practical leadership tips, culture-building strategies, and everyday decisions that drive team performance, guest satisfaction, and business success. Listen now.

Read our blog

Working for a “Big Pub” company – employee listening in a large hospitality organisation

Jordan Saxby, Head of Client Delivery at The PxHub, draws on his experience in one of the UK’s biggest pub companies to share practical lessons on employee listening, manager engagement, and navigating the realities of imperfect data.

Read more here

Our Survey Tools

Our tools provide the flexibility to deliver your employee survey needs, with bespoke or templated options and access to our question bank and multiple deployment options.

Employee Engagement Surveys

Get rich insights to drive people strategy and elevate your culture with a tailored employee survey, powered by Px3, our framework that explores the think, feel and do of engagement.

Explore Engagement Surveys

Pulse Surveys

Explore specific themes such as ED&I, Wellbeing or Change with an ad hoc survey; or monitor key measures over time, quickly and easily; with our flexible pulse survey tool.

Explore pulse surveys

Wellbeing Surveys

Find out what enabling or getting in the way of physical, social, or mental wellbeing in your organisation, and start making a difference.

Explore wellbeing surveys

Employee Lifecycle Surveys (Moments)

From joining to leaving, and anything in between, measure the moments that matter to you and your people across the employee journey.

Explore moments

Dashboards and Analytics

Get real-time data and insights, without having to be and analyst. Give managers access to accessible, easy to use dashboards with downloadable results.

See our dashboards

Action Planning

Turn survey insights into change, by creating accountability and visibility of actions. Set action plans and delegate tasks, then monitor progress over time.

Visit action planning

Purple Story

Meet our Hospitality Partner

We’ve partnered with Purple Story to combine employee feedback expertise with operational excellence. Together, we help organisations turn insight into action, driving real improvements in people outcomes and business performance - starting with the hospitality sector and beyond.

Read about our partnership

Book a demo

Our team are ready to guide you through our platform and delve into the ways in which The People Experience Hub can truly empower your people to flourish.

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Contact

Meet with Naomi Tipton

June 2026

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