Engaged or Activated? Interpreting Energy at Work
“More energised” doesn’t always mean “more motivated”. Sometimes it’s simply higher arousal - and whether that feels good or bad depends on context.
Rob Robson
Director of People Science
What Is Employee Listening? Principles for Turning Insight Into Action
Employee listening is more than surveys and scores. Learn what employee listening really means, and the principles organisations use to turn insight into decisions, action and learning.
How to Become a Listening Organisation: 7 Dimensions That Turn Listening Into Action
Learn how organisations move from running surveys to becoming listening organisations, using seven practical dimensions that shape decisions, action and learning.
Health & Safety Awareness: The Foundations for Better Safety Listening
Health & Safety Awareness Day is about more than compliance. This blog explores the foundations of better safety listening and shares a practical Health & Safety Pulse Survey Template to help organisations understand confidence, trust and safety culture at work.
A Guide to Employee Engagement Surveys
Whether you're launching your first employee engagement survey or refreshing your knowledge of best practices, this comprehensive guide will take you confidently through the entire process.
Why Managers Don’t Act On Survey Results - And How To Help Them Take Action
Managers usually want the best for their team, and therefore to act on survey results, but capability, opportunity, and motivation barriers get in the way. By designing surveys for insight, supporting managers with clarity, confidence, and capacity, and removing practical blockers, organisations can close the data-action gap and unlock meaningful change.
How to Close the Loop on Employee Surveys Without Overpromising
Learn how to close the loop on employee surveys effectively set realistic expectations, act meaningfully, and avoid overpromising to your workforce.
How to move employee feedback into action (without overcomplicating it)
A practical guide for HR leaders on moving from survey results to meaningful action. This post breaks down the three levels of action: strategic, manager, and senior leader and shows how one well-chosen, well-executed intervention can drive far greater impact than over-engineered action plans.
What Leaders Actually Want After An Employee Survey
Not every leader wants the same thing after an employee survey and treating them the same kills momentum. This post shares a clear four-type framework (Strategist, KPI Devoted, People Person, Disinterested) with practical ways to tailor your message and next steps for each.
Inside Our B Corp Recertification: What We Learned, What We Fixed, and What’s Next
Recertification isn’t a box-ticking exercise, it’s a proof-point. Go behind the scenes of our renewed B Corp certification to see what we improved, what we learned, and what’s next for our purpose-driven journey.
Meet with Naomi Tipton
June 2026
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